Returns & Exchanges

At JM Looks, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Our streamlined process ensures that your exchange or refund is handled quickly and efficiently.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship the Package

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.